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Returns and Exchanges

Please give us a call at (833) 427-7667 or email info@chefsemporium.net with the following information: 1) Your Name 2) Your Order Number or Delivery Zip Code 3) Will this be an Exchange or Return for Credit 4) List of Products you are Returning/Exchanging Once we have received your request, we will email you with a Return Authorization Number. The Return Merchandise Authorization Number (RMA #) must be included on your Shipping Label.

Packages received without an RMA # will be refused delivery & returned to you. All returned items for exchange or refund must be in a resalable condition. Non-embroidered, unused and non-altered item can be returned within 30 days of original purchase date for a merchandise exchange or a full refund less shipping. If an item is defective or a product error occurred on our part, you will be re-reimbursed for all shipping expenses, including return shipping to us. Once your item is received back at our warehouse, a credit/refund will be issued or we will ship the new item(s) to you. Embroidered items are not returnable.

We will email you  with a Return Merchandise Authorization Number. The Return Merchandise Authorization Number (RMA #) must be included on your Shipping Label. You can address your returns as follows:

CHEF WORKS, Attn: Returns Department
RMA #: (your number as provided by The Chef's Emporium)
12325 KERRAN STREET
POWAY, CA 92064

Packages received without a RMA # will be refused delivery & returned to you Clothing: Unwashed and unworn clothing may be returned up to 30 days after the date of purchase for a merchandise exchange or a full refund less shipping. If an item is defective or a product error occurred on our part, you will be re-reimbursed for all shipping expenses, including return shipping to us. Once your item is received back at our warehouse, a credit/refund will be issued or we will ship the new item(s) to you.