We love hearing from you, so please do not hesitate to contact us with queries, or comments on how we may better assist you. Our toll free number is (866) 991-7998. We thank you for your patronage in the past; and if you are new to The Chef's Emporium, please accept our welcome and know that we look forward to serving you.
Orders placed before 1 pm Eastern Time are generally processed and shipped within 24 hours. Orders with custom embroidery typically require 3-5 business days processing at the embroidery house prior to shipping.
Order Corrections or Cancellations: Generally, orders cannot be changed or canceled after 90 minutes of the order being placed. If you do notice an error on your order, email us immediately at info@chefsemporium.net and we will do our best to assist you with making changes to your order.
Buy Safe Guarantee: Chefs Emporium has partnered with buySAFE to ensure you have peace of mind over your purchase at chefsemporium.net. Upon completion of your order, you will be emailed your official buySAFE Certificate of Guarantee that is provided to you and paid for by Chefs Emporium. Your buySAFE Guarantee Benefits are as follows:
$500 Purchase Guarantee. Get what you paid for, or your money back: All the terms of sale for your purchase are guaranteed, up to $500. learn more »
Identity Theft Protection. Comprehensive ID theft coverage: Your identity is protected online and offline for 30 days. learn more »
Lowest Price Guarantee. If the price drops, we'll pay you the difference, up to $100. learn more »
Shipping and Handling: Orders placed by 1 pm Eastern Time are typically processed and shipped within 24 hours. Orders with embroidery are typically shipped with in 3-5 business days. We offer shipping via UPS ground or Next Day Air (overnight to most areas). Estimated shipping times via UPS Ground are as follows: East Coast shipments please allow 5-7 business days for delivery. Central and Mountain shipments please allow 3-5 business days. West Coast shipments please allow 1-3 business days. The shipping price will be calculated as you select a method of shipment and enter your shipping address.
We're sorry, we do not ship our product Internationally.
Back Order: On rare occasion, we might experience a backorder on certain popular items. If this is the case with an item that you have ordered, we will do our best to keep you informed as to when the item will be back in stock.
Returns and Exchanges: Unwashed and unworn clothing may be returned up to 45 days after the date of purchase for a merchandise exchange or a full refund less shipping. If an item is defective or a product error occurred on our part, you will be re-reimbursed for all shipping expenses, including return shipping to us. If you are making an exchange, once your item is received back at our warehouse, we will ship the new item to you at our expense. Please make sure you insure all returned items. Please see the Returns/Exchange Section for further information.
Orders by Mail may be paid with a check or money order to the address below. Print your shopping cart page with the item(s) you wish to order, and be certain to include your shipping address and any special instructions.
THE CHEF'S EMPORIUM
8983 OKEECHOBEE BLVD.
SUITE 202, #119
WEST PALM BEACH, FL 33411
Inquire about our volume discounts.
For phone orders please call toll free (866) 991-7998 and we will be happy to assist you.
