For your convenience, we ask that you please fill out this online form to process your Return or Exchange. Once we have received your request, we will email you with a Return Authorization Number. The Return Merchandise Authorization Number (RMA #) must be included on your Shipping Label. You can address your returns as follows:
Packages received without a RMA # will be refused delivery & returned to you
All returned items for exchange or refund must be in a resalable condition. Non-embroidered, unused and non-altered item can be returned within 45 days of original purchase date for a merchandise exchange or a full refund less shipping. If an item is defective or a product error occurred on our part, you will be re-reimbursed for all shipping expenses, including return shipping to us.
Once your item is received back at our warehouse, a credit/refund will be issued or we will ship the new item(s) to you.